APMG Change Management Practitioner Certification Course

Develop and sustain change by learning developmental feedback, coaching, facilitation; and skills to deal with conflict

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Description

This course is for those who already hold the Change Management Foundation certification and who wish to extend their skills and knowledge in this area such as:

  • Aspiring or current managers of organisational change, transition or transformation.
  • Those performing key roles in the design, development and delivery of organisational change programmes, including:
  • Change Sponsors, Project Managers, and Programme Managers
  • Transformation Managers
  • Senior Responsible Owners
  • Business Change Managers
  • Change support (e.g. PMO) and Operational Line Managers

 

Contact us directly for a bundle price if you would like to register on both the APMG Change Management Foundation and Practitioner Courses at the same time.

 

Download our Course Outline here.

Course outcomes

Upon completion of this training, learners will understand:

  • Levers to help embed change and ensure its sustainability.
  • Strategies to manage learning and development in support of change.
  • A framework for coaching colleagues, including listening and feedback techniques.
  • Core insights into handling conflict during periods of change.
  • Approaches to facilitate collaborative design of change
Prerequisites

You must already hold the Change Management Foundation certificate (25 or more out of 50 questions correct in the Change Management Foundation exam to be able to attend this course and sit the Change Management Practitioner exam.

Why Train with Millpond
  • We are a local company with over 10 years of experience in the Australia and New Zealand markets, offering tailored, region-specific training.
  • Our trainers are based across Australia and New Zealand, hand-picked for their expertise and real-world project management experience.
  • We offer flexible training schedules—spanning weeks or months—to suit learning capacities, avoiding the potential overload of "bootcamp" courses if required.
  • Our leadership actively contributes to the project management community, partnering with PMI Chapters and presenting at industry events.
  • We provide all-inclusive, transparent pricing with no hidden fees or unexpected costs.
  • Our courses enhance globally recognized materials with our own resources for a superior learning experience.
  • We support clients through the entire certification process, offering personalized guidance and re-sit advice if needed.
  • Feedback is reviewed after every course to ensure continuous improvement in training quality and delivery.
  • Our trainers collaborate regularly to align practices and uphold high standards in adult education.
  • Unlike global competitors or small operators, we balance scale, expertise, and trust to deliver exceptional value and de-risk projects.
  • As a 100% New Zealand-owned organization, we operate with honesty, transparency, and a people-first approach, keeping profits within the region

Read more about why our training stands out from other offerings in the marketplace in this blog.

Millpond has been supporting project managers and portfolio managers across Asia-Pacific to develop their skills since 2008. Having trained thousands from a wide range of industries, Millpond has the right tools to help you.

Our courses are small and interactive, delegates get an opportunity to immerse themselves in the learning environment and to network at the same time.

Our highly skilled trainers will cover everything you need to know so that you have a better understanding of the fundamentals of Project, Portfolio and Programme Management.

Your questions answered

What is the format of the APMG Change Management Practitioner Exam?

The Examination consists of:

  • Objective testing based on a case study scenario
  • 5 sections of 16 marks each
  • 40 marks required to pass (out of 80 available) – 50%
  • 2.5 hours duration
  • Restricted open book – The APMG Change Management Study Guide

Weekday (in-class/virtual) course attendees sit the exam on the afternoon of day 2 of the Practitioner course and papers are sent away for marking.

Evening or Weekend (virtual) courses may take the online proctored exam within 6 months of the course.

Practice exam questions will be discussed and completed during the training. The exam is available via APMG Proctor U service, and we advise our students to take the exam asap and no later than 6 months of completing the course. Further information can be viewed Exam Proctoring | APMG International.

How long does the Certification remain valid?

The APMG Change Management Foundation qualification is valid for 5 years. Practitioners should re-register within 3-5 years of their original certification in order to demonstrate their commitment to professional development. APMG International administers the Change Management examination scheme.

What will I get from a Live and Online course that I won't get from a (cheaper?) On-Demand course or YouTube?

Our Live and Online courses are an online classroom with a live instructor presenting slides, case studies, and facilitating discussion rather than a series of pre-recorded video lessons. That means that you get the benefit of being able to ask questions in real time of the instructor, of hearing your classmates’ questions and their experiences etc.

Many people also find that being part of a group in this way provides extra energy and motivation to study and often talk about the pleasure they get from meeting other people in similar roles at other companies. Not to mention the networking opportunities that it provides.

The slides used by our instructors are include material that we have found helpful as practitioners. We also provide >30 project Management templates and several other resources that you will find useful in your study or in your career.

How Many Professional Development Units (PDU’s) can I claim for attending this Training Course?

Project Management Professional (PMP)® holders are eligible to earn 14 PDUs for their participation in this course as follows - 4 Ways of Working, 3 Business Acumen, and 7 Power Skills

CPPP / CPPM / CPPD holders are eligible to earn 20 CPDs for their participation in this course.

When does the early bird discount end?

Millpond's Early Bird discount is applied automatically to all registrations made more than 60 calendar days before a course commences.

How far in advance should I register?

As above, Millpond's Early Bird discount is applied automatically to all registrations made more than 60 calendar days before a course commences. Some of our more popular courses do fill up as far as 4 weeks before the course begins, so it pays to register as early as possible to secure your space. If you are not sure about being able to attend, please read our full Terms and Conditions before doing so, however, as you will be required to accept them on the way through the checkout process.

How can I pay?

We can accept credit card payments, or we can issue an invoice to you or your organisation.

Setting Millpond up as a supplier before you register

If you wish to pay on invoice and we have not yet been set up as a supplier to your organisation, please pay by credit card, or check with your Accounts Payable for the information they require to set us up before you register.

A note about Purchase Orders

If a Purchase order number is required for us to be paid by your organisation, please ensure you have that available to include on the way through the checkout.

If you require a quote to assist with generating a Purchase Order from your organisation, please contact us at [email protected] with the details required.

IP Statement

APMG International Change Management, is a trademark of The APM Group Limited. All rights reserved. The APMG-International, APMG-International AgilePM, AgileBA, Change Management and Swirl Device logos are trademarks of The APM Group Limited, used under permission of The APM Group Limited.

Upcoming Dates

1 day, 8:30 AM - 4:30 PM, Melbourne Time

Workshop

Live and Online

Session information

Sessions

Session 1
May 8, 2026
1 day
Presented by Lisa Anderson
  • $1,699.00 excl. GST

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